Jose Alejandro Hernandez Segura

Jose Alejandro Hernandez Segura is a skilled professional with extensive experience in client success, customer support, and operations analysis. Currently serving as a Client Success Specialist at Bold since December 2020, Jose has previously held various roles, including Senior Customer Support Analyst at Kushki and Accounts Receivable Analyst at PayU, where responsibilities encompassed customer management and risk analysis. Jose's background also includes administrative roles in organizations such as Computec Outsourcing S.A.S. and Seguridad Movil de Colombia S.A, highlighting proficiency in customer service, data management, and process optimization. Jose holds a Bachelor of Business Administration from Fundación Universitaria Los Libertadores, completed in 2021.