Jaya Lakshmi is a skilled customer service professional with extensive experience in customer-facing roles, currently serving as a Customer Service Representative at BolsterBiz since March 2023. Responsibilities include managing daily inquiries, updating trade statuses, and processing orders in Shopify, along with overseeing shipping logistics and inventory management. Previous experience includes a position at Shyft focused on customer experience, as well as roles in creative design, SEO content writing, and social media management across various companies. Jaya holds a Bachelor of Arts degree in Foods, Nutrition, and Wellness Studies from Delhi University.