Charlotte Carter

Charlotte Carter has a diverse work experience spanning multiple industries. Charlotte began their career at Pure Postcards as a Sales Assistant, where they contacted customers, demonstrated products, and answered their inquiries. Charlotte then worked as a Telemarketer at Platinum One, delivering sales pitches and contacting potential customers.

Charlotte later joined Merriman River Group as a Surveyor, where they conducted surveys and collaborated with other researchers. Charlotte then worked at VC DISPLAYS, INC. as an Account Manager, responsible for sales, customer service, purchasing, and new business development.

Continuing their career, Charlotte worked at Monster Transmission & Performance as a Business Relations Specialist, reaching out to clients and following up on parts and services. Charlotte then became a Warehouse Assistant at Hernando County Government, performing general clerical work and maintaining records.

Moving forward, Charlotte served as a Business Relations Manager/Shipping Manager at American Car Craft, handling calls, shipping packages, and managing Stamps. Charlotte also worked as a Business Development Specialist at Nature Coast Professionals Inc., managing social media platforms and sharing content.

Additionally, Charlotte worked at Diana's Dance Express as an Office Manager, where they processed payroll, managed Facebook, and communicated with parents and students about events.

Most recently, Charlotte joined BOLT ON TECHNOLOGY as an Aftermarket Customer Support Manager, responsible for managing a team, creating processes, tracking support metrics, and collaborating with other departments for customer experience improvement. Prior to this role, they served as a Customer Support Team Lead and a Product Support Specialist at the same company.

Throughout their career, Charlotte has demonstrated strong communication skills and a customer-focused approach in various roles.

Charlotte Carter obtained their Bachelor's degree in Business Administration and Management, General from Saint Leo University from 2017 to 2021. Prior to that, they graduated with a high school diploma from East Bay Senior High School in the period between 2000 and 2004. In addition to their formal education, Charlotte Carter obtained certifications such as the Confluence Fundamentals Badge and Jira Service Management Fundamentals Badge from Atlassian in May 2022. Charlotte also holds a CPR and AED certification from the Health & Safety Institute (HSI) which was obtained in November 2014.