Angela Brown

Angela Brown has extensive experience in IT service delivery and support, holding the position of US IT BFTC Service Delivery Analyst at Bombardier since September 2018, where responsibilities include resolving end-user issues and co-managing onsite tech support. Prior to this role, Angela worked for Bombardier Inc. from June 1999 to March 2018 in various IT Business Analyst roles, focusing on end-user support, IT ticketing systems, knowledge base management, and vendor management. With a solid educational background in Business Administration and Management from Cowley County Community College and Friends University, Angela brings a wealth of expertise in IT operational services and project coordination within the aerospace sector.