Catalin Cazacu

Catalin Cazacu is an experienced professional in service delivery and incident management, currently serving as a Senior Analyst in Business Systems at Bombardier since May 2023. Previously, Catalin held various roles at Kyndryl and IBM, focusing on network infrastructure and managing service delivery for critical incidents while ensuring SLA compliance. Catalin's career began at CGI, where responsibilities included project management, technical leadership, and incident management across multiple client environments. Catalin's educational background includes certifications in ITIL and Project Management, as well as a Bachelor's degree in Public Administration from "Hyperion" University of Bucharest.