Frankie Guynes

Frankie Guynes is an accomplished professional with extensive experience in customer success and support, currently serving as the Sr. Director of Customer Success for Onboarding and Technical Support at BombBomb since November 2023. With a focus on empowering customers through the integration of business tools, Frankie has previously held leadership roles at Anaconda, Inc., Omnigo, FieldAware, Infor, PeopleMatter powered by Snagajob, and Coldwell Banker Real Estate, consistently developing skills in areas such as KPI management, customer communication, team development, and contract management. Frankie began a career in customer relationship management at Sprint Nextel and holds a Bachelor's degree in Emergency Administration and Planning from the University of North Texas.