Percy Pitso is a highly experienced professional with over 17 years in customer service and contact center support. Currently serving as a Customer Service Trainer and Customer Service Officer at Bombela Operating Company (PTY) LTD since November 2009, Percy has effectively developed training programs to enhance service delivery. Prior to this, Percy worked at Capital Data from February 2006 to October 2008, gaining more than two years of productive experience as a People Performance Manager and a supervisor in the contact center environment.
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