Mark Gleason

Director Of Operations at Bon Appétit Management Company

Mark Gleason has a diverse work experience in the food and beverage industry. Mark is currently the Director of Operations at Bon Appétit Management Company, where they have held various roles since 2017, including Director of Breakrooms, Breakroom Manager, and Director of Catering.

Prior to their current position, Mark was the Director of Food and Beverage at The Big 4 Restaurant at the Scarlet Huntington Hotel from 2014 to 2017. Mark was responsible for leading operations, ensuring guest satisfaction, and driving marketing initiatives.

Mark also worked as a Restaurant General Manager at Starwood Hotels & Resorts Worldwide, Inc. from 2013 to 2014. In this role, they were recognized for their achievements in sales, service, and financial management.

Before that, Mark served as a Senior Manager of F&B Operations at The Stanford Court Renaissance from 2010 to 2013. Mark set financial goals, managed overall performance, and implemented training programs to improve guest satisfaction.

Mark's earlier experiences include roles as a Restaurant and Bar Manager at Fairmont Hotels & Resorts and Kuleto's Trattoria, a Restaurant Manager at Cafe Pescatore, and an Outlets Manager at Sheraton Fisherman's Wharf.

Mark began their career as a Floor Manager at Ana Mandara Restaurant and a Kitchen Manager at Twenty Tank Brewery.

Mark Gleason completed their Bachelor of Science degree in Hospitality Administration/Management from San Jose State University from 1990 to 1995. Mark then went on to obtain an Associate of Occupational Studies degree in Culinary Arts/Chef Training from the California Culinary Academy between 1995 and 1996.

Links

Previous companies

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Timeline

  • Director Of Operations

    September, 2023 - present

  • Director Of Breakrooms

    May, 2022

  • Breakroom Manager

    March, 2020

  • Director Of Catering

    June, 2017