With more than four decades of leadership in the food service industry, Michael Bauccio is the blueprint of operational excellence. He began his food service career in 1971 with Saga Corporation’s Education Division, and in 1988 launched Bon Appétit’s Education Division. Bon Appétit revolutionized university dining with a new model that brought in professional chefs to cook delicious food entirely from scratch. Following the success of the educational division, Michael took over operation of all Bon Appétit’s business divisions — education, corporate, and specialty restaurants and museums. He continues to drive change and innovation at the unit level, while also directing support personnel in marketing, culinary development, recruiting, and finance. Thanks in part to the outstanding customer-focused operations team that Michael has methodically built, Bon Appétit has been recognized as the industry leader for premier onsite restaurant quality food, coupled with an industry-best 99% client retention rate. Michael’s unwavering commitment to the people and his insistence on maintaining attentive and personal relationships with clients have been integral to the success. Michael has been involved with the President’s Institute, Council of Independent Colleges, for many years. He has a bachelor’s degree in economics from California State University, Northridge.
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