Nathan Mendez

Nathan Mendez has a diverse work experience, including roles at Bon Secours Mercy Health as the Experience of Care - Director starting in 2023, and at Hillcrest Healthcare System as the Manager of Patient Experience and PBX from 2017 to 2023. Nathan'sresponsibilities in this role included tracking patient experience data, training on service initiatives, implementing new programs to improve patient satisfaction, and managing the hospital operators. Nathan also worked as a Bariatric Navigator at Hillcrest Healthcare System from 2017 to 2019. Prior to that, Nathan worked at Ascension as an Inpatient Authorization from 2016 to 2017, and at Mercy Health as a Surgery Clinical Coordinator and ER Registration from 2010 to 2016. Additionally, they worked as a Financial Counselor at Clinton Memorial Hospital in 2013 and as a Mortgage Loan Officer at Fifth Third Bank from 2008 to 2010.

Nathan Mendez obtained a Bachelor of Business Administration (BBA) degree in Business Administration and Management from Walden University from 2019 to 2022. Prior to that, they completed an Associate of Science (AS) degree in Criminal Justice/Police Science at UC Clermont College from 2014 to 2015. Nathan also earned a High School Diploma from Clinton-Massie High School between 1998 and 2002. Additionally, Nathan has obtained certifications such as CHAA from the National Association of Healthcare Access Management (NAHAM) and the Certificate Member designation from The National Society of Leadership and Success.