Steffen Klausener

Steffen Klausener has over 16 years of work experience in various roles and industries. Steffen most recently served as the Vice President of Operations at Bonial since November 2020. Prior to that, Steffen worked at GETAWAY as the Head of Operations on a fixed 6-month contract, where they successfully set up and managed the business operations for two projects, achieving significant revenue and cost improvements.

From 2019 to 2020, they were the Global Operations Manager and Business Development lead at Getaround, where they developed processes and tools for car-sharing marketplace operations, managed fleet operations P&L, and negotiated vendor contracts on a global level.

Before that, Steffen gained extensive experience in fleet operations management at car2go Group GmbH, where they supervised fleet operations in both Germany and Northern Europe. Steffen led a team, managed KPIs, handled HR aspects, and oversaw contracts and procurement.

Steffen also worked at Groupon, ASA Informationsdienste, Telefónica Germany, and Wer liefert was? GmbH in various account management and customer support roles.

Overall, Steffen is a highly experienced operations manager with a proven track record of driving revenue growth, cost reduction, and process optimization throughout their career.

Steffen Klausener's education history begins in 2006 when they enrolled at the University of Potsdam. Steffen pursued a Bachelor of Arts (B.A.) degree in Germanistik und Kommunikation / Soziologie, Erziehungswissenschaften Lehramt, completing it in 2012. Following this, from 2012 to 2014, they continued their studies at the same institution, earning a Master of Arts (M.A.) degree in Germanistik und Kommunikation / Soziologie, Erziehungswissenschaften Lehramt.

In 2019, Steffen Klausener furthered their education by attending the AIM Austrian Institute of Management. For a duration of two years until 2021, they undertook studies in Business, Management, Marketing und verbundene unterstützende Dienste and obtained a Master of Business Administration (MBA) degree.