Carla Balcaldi

Customer Support Representative at Bookaway

Carla Balcaldi has held various positions in the past seven years. From 2015 to 2020, they were an Operator of Sales and Downselling and an Operator of Customer Service for Telecom Personal at CAT Technologies Argentina. In 2018, they completed a pre-professional practice at INTA, where they developed a survey to analyze the quality of the alliance between the institute and rural tourism businesses in the country. From 2020 to present, they have been the proprietor of Wanderlust Aromas, an e-commerce venture with over 2800 followers on social media dedicated to the production and sale of aromatic products. Carla has also been responsible for direct contact with suppliers and customers, brand creation, online store development, content creation for social media, product creation, market research, digital marketing, billing, and tax liquidation. Most recently, they have begun working as a Customer Support Representative at Bookaway.

Carla Balcaldi has a Tecnicatura en Turismo Rural from the University of Buenos Aires, which they obtained in 2022. Carla also has a Tecnicatura en Conservación, Uso y Control de los Recursos Naturales from the Instituto Superior Perito Moreno, which they obtained in 2016. Additionally, they have two certifications: Fotografía profesional para Instagram from Domestika, obtained in February 2022, and Servicios Turísticos from the Universidad Nacional de Córdoba, also obtained in February 2022.

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Timeline

  • Customer Support Representative

    July, 2022 - present