Essi Kuusela

Essi Kuusela is an experienced professional in customer onboarding and support, currently serving as Senior Onboarding Manager at Booked It since October 2023. Previously, Essi held positions at Rotaready as Onboarding Manager and Customer Success Manager, focusing on the seamless transition of new customers and managing over 100 SMB accounts. With a background in customer service roles at Clink Hostels and NetSuite, Essi has demonstrated versatility by contributing to training initiatives, project management, and sales support. Essi's educational background includes a Bachelor of Business Administration in International Business from Tampere University of Applied Sciences.