Bertrand G.

Tech Customer Success Manager at Boost AI

Bertrand G. has a diverse work experience spanning different industries and roles. Bertrand began their career as a Financial Services Advisor at OVB in 2009, where they analyzed customer needs and developed investment strategies based on those needs. In 2010, they worked as a Corporate Financial Analyst at Société Générale, where they analyzed income statements and balance sheets and published financial analyses and risk reports. Bertrand then served as an Anti-Money Laundering Analyst at Caisse d'Epargne Rhone Alpes in 2012, monitoring suspicious transfers to detect income generated by illegal practices.

From 2013 to 2015, Bertrand worked as a Financial Investigator at Cristal Credit, where they collected and analyzed financial numbers and market data to estimate the solvency of companies and provided a neutral opinion on the creditworthiness of potential business partners. In 2014, they were an Operational Manager at RDV, responsible for running the company, maintaining brand quality, and planning and implementing the marketing strategy.

Bertrand also has experience as an Entrepreneur, having developed an online platform called GetMyPool from 2016 to 2018, which facilitated the renting and renting out of private swimming pools. Bertrand created a marketing campaign, a business model, and developed the brand, filling a gap in the largest private swimming-pool market in Europe.

From 2017 to 2018, Bertrand worked as an Assistant Club Manager, Personal Trainer, and Instructor at SATS, where they were responsible for daily operations, sales, staffing, and guiding clients through physical training based on their goals and capacities. Bertrand then transitioned to Nordic Choice Hotels in 2017 as an Assistant Restaurant Manager, with responsibilities such as staffing, event planning, and contributing to increased sales through better organization.

Most recently, Bertrand has been working at boost.ai since 2020 as an AI Conversational Supervisor. Bertrand'sroles include supporting, supervising, and managing projects for worldwide customers, partners, and stakeholders, as well as customer success management and building AI conversational flows for specific processes.

Throughout their career, Bertrand has demonstrated skills in analyzing data, managing operations, implementing strategies, and delivering results that contribute to the success of the organizations they have worked with.

Bertrand G. has a diverse education history. Bertrand obtained a Master's degree in Financial Engineering from ISEG, where they studied from 2008 to 2011. Before that, they completed a BTEC HND in Accounting & Management from Saint-Thomas d'Aquin-Veritas between 2005 and 2008. In 2012 and 2013, Bertrand pursued a Corporate Finance MSc from INSEEC, specializing in this field. In 2019, they focused on Project Management and attended the Metier OEC Academy for a short period. In terms of certifications, Bertrand obtained the PRINCE2 Foundation Certification Training from Metier OEC in November 2019. Bertrand also became Scrum Master Certified (SMC) from KONCAV in June 2019. Additionally, Bertrand acquired AI Trainer - Content Design and AI Trainer - Training & Predictions certifications from boost.ai in April 2020.

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