Jakob Rudbeck Mølgaard

Head of Customer Success Operations at Boost AI

Jakob Rudbeck Mølgaard has a diverse work experience spanning various roles and industries. Jakob Rudbeck is currently serving as the Head of Customer Success Operations at boost.ai since January 2023. Prior to this, they held the position of Head of Customer Onboarding at the same company from August 2021 to May 2023. Jakob also worked as a Customer Success and Team Manager from April 2020 to September 2021, and as a Customer Success Manager from October 2019 to April 2020 at boost.ai.

Before joining boost.ai, Jakob worked as a Senior Project Manager at EVRY from January 2019 to June 2019. Prior to that, they worked as a Managing Partner for emendo Implementation from July 2016 to November 2017. Jakob Rudbeck also served as a Consultant at Emendo A/S from January 2013 to July 2016, and as a Junior Consultant from November 2011 to December 2012.

Additionally, Jakob gained valuable experience as a Student Assistant at the Ministry of Science and Technology from March 2010 to September 2011. Jakob Rudbeck also worked as an Intern in Political, Economic, and Development Affairs at the Royal Danish Embassy in Beijing from August 2009 to February 2010. Earlier in their career, Jakob worked as a Student Assistant at The Economic Council of the Labor Movement from an unknown start date to an unknown end date in 2006.

Overall, Jakob Rudbeck Mølgaard has held various leadership and consulting positions in the customer success and project management fields, demonstrating their expertise and versatility in these areas.

Jakob Rudbeck Mølgaard obtained a Bachelor's degree in Economics from Københavns Universitet - University of Copenhagen from 2005 to 2007. Jakob Rudbeck then pursued further education and completed their M.Sc in Economics from the same institution from 2007 to 2011. Additionally, they obtained the Certified Associate in Project Management (CAPM) certification from the Project Management Institute in 2012 and the PRINCE2® 2017 Foundation & Practitioner certification from PeopleCert in 2019.

Links

Org chart

Timeline

  • Head of Customer Success Operations

    January 1, 2023 - present

  • Head of Customer Onboarding

    August, 2021

  • Delivery Manager

    April, 2020

  • AI Trainer

    October, 2019

View in org chart