Milka Holmberg has a diverse work experience spanning several years. Milka currently works at boost.ai, a software company specializing in conversational AI, where they hold the position of Senior Technical Customer Success Manager. In this role, Milka is responsible for planning and executing Conversational AI strategies on both local and cross-country levels. Milka supports business and IT managers in making data-driven decisions to maximize value gain from boost.ai and their Conversational AI & omni-channel strategies. Prior to their current role, Milka worked as a Technical Customer Success Manager at boost.ai, where they also played a crucial role in planning and executing Conversational AI strategies. Before joining boost.ai, Milka worked as an AI Trainer, supervising and quality assuring client projects, managing projects, and coordinating company event participation at boost.ai, mostly in Finland. Additionally, Milka has experience working as a Project Assistant at EU-funded Last Mile project and as an Assistant Trainee of the UN team at the Ministry for Foreign Affairs of Finland. Milka also worked at OP Financial Group and OP-Pohjola Group as an Investment Advisor, where they gained skills in negotiating, customer management, and investment portfolio management.
Milka Holmberg's education history is as follows:
From 2016 to 2017, Milka attended Excelia and obtained a degree in International Management with a field of study in Human Resources Management/Personnel Administration.
From 2014 to 2018, Milka pursued European Management at Metropolia University of Applied Sciences, specializing in Business Administration and Management.
In 2009, Milka started their education at Turku Vocational Institute and completed their Vocational Qualification in Business and Administration in 2012. Milka'sfield of study focused on Sales, Distribution, and Marketing Operations.
In addition to their academic education, Milka obtained a certification in Sijoituspalvelututkinto from Aalto University in February 2013.
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