Mercedes Cain

Mercedes Cain is an accomplished Senior Account Manager at Booster since October 2021, responsible for overseeing the company's largest strategic account, Amazon Mobile Fueling, which includes a network of around 5,000 vehicles and over 700,000 gallons per month. Success in launching new serviceable markets and improving operational processes is highlighted, with a notable increase in fueling success rates exceeding 10%. Prior experience includes serving as Operations Supervisor at DHL Express, where leadership of a team of over 60 associates and management of service center operations were key responsibilities. Mercedes also held roles as MRP Coordinator at Starbucks/New French Bakery, overseeing daily MRP activities, and Route Specialist at Sears Home Services, acting as a liaison for customer relations. Educational credentials include a Bachelor of Science in Criminal Justice/Law Enforcement Administration from the University of Phoenix.