Alice Fonfa

Alice Fonfa has a diverse work experience in customer success and technical roles. Alice currently works at BoostUp.ai as a Manager of Customer Success, where they started in 2023. Before that, they worked as a Technical Account Manager at BoostUp.ai from September 2021 to May 2023.

Prior to their role at BoostUp.ai, Alice worked as an Integration Engineer at Airtable from May 2021 to September 2021. Their responsibilities included developing integrations to seamlessly connect Airtable with other systems.

Before joining Airtable, Alice worked at Gainsight as a Solutions Architect from January 2020 to February 2021. Alice focused on delivering customized solutions to clients and addressing their unique needs in the field of customer success and product experience software.

Alice's earlier experience includes working at Olapic, where they held multiple roles. Alice started as a Technical Support Engineer from November 2016 to April 2018, providing support to internationally recognized brands and building custom solutions using Javascript, SQL, CSS, and HTML. Alice then transitioned to the role of Solutions Architect at Olapic in April 2018, managing the technical onboarding of clients, providing best practice solutions, and acting as the go-to technical contact for enterprise clients. Alice also relocated to Olapic Argentina to start a solutions team in the company. In this role, they mentored junior team members and collaborated with the global Product and Engineering teams to drive product improvements.

Overall, Alice Fonfa has a strong background in customer success, technical account management, integrations, and solutions architecture.

Alice Fonfa is a passionate individual with a diverse education history. In 2009, they began pursuing their Bachelor's degree in Communication, General at SUNY Oneonta, which they successfully completed in 2013. Alice's passion for technology and software engineering led their to enroll in Dev Bootcamp in 2016, where they specialized in Software Engineering for a brief period.