Talita Ferrari Abou Roujaili

Talita Ferrari Abou Roujaili has a diverse work experience spanning various roles and industries. Talita is currently working as a Customer Success Manager at BoostUp.ai since 2023. Prior to this, they worked at Salesforce as a Customer Success Specialist, where they helped customers in their digital transformation and ensured customer value realization. Talita was responsible for increasing customer adoption and engagement and delivering virtual expert engagements. Before that, Talita held the role of Customer Success Associate at Salesforce.

Talita also has experience working as a Search Data Analyst & DV360 Specialist at Google during their time at Cognizant. In this role, they were responsible for optimizing large client accounts focused on the US Hispanic and LATAM markets.

Furthermore, Talita has worked as an Analyst in Purchasing and Foreign Trade at ATR Equipamientos Graficos SRL. Their responsibilities included coordinating the logistics of imports, managing the necessary permits, and tracking importations.

Earlier in their career, Talita worked as a Trilingual Customer Service Agent for Lufthansa at Arvato and as a Research Associate at Frost & Sullivan, where they conducted market research in the Latin American energy sector. Talita also served as a Bilingual Customer Service Agent for Microsoft and as a Cashier at Café Martinez.

Overall, Talita's work experience showcases their expertise in customer success, digital transformation, marketing, purchasing, and research, making their a versatile professional.

Talita Ferrari Abou Roujaili has a diverse education history. In 2017, they completed a seminar on Importation and Banking Regimes at Fundacion ICBC. In 2014, they also attended a seminar on Importation at AIERA.

In terms of formal education, Talita's records do not specify the start or end dates for their studies at UADE. However, they pursued a degree in Biotecnología (Biotechnology) at this institution. Additionally, they undertook a Tecnicatura (Technical Degree) in Comercialización y Comercio Exterior (Marketing and Foreign Trade) at Universidad de Belgrano.

Moreover, Talita holds certifications from Salesforce. In August 2020, they became a Salesforce Certified Advanced Administrator (SCAA). Prior to that, in July 2020, they obtained the Salesforce Certified Administrator (SCA) certification.