Boots UK
Katie Brown is a seasoned professional with extensive experience in commercial operations and customer service. Currently serving as a Senior Commercial Operations Analyst at Boots UK since September 2021, Katie has also held positions such as Senior Pricing and Deals Analyst and Vendor Article Data Analyst within the same company. Prior to Boots UK, Katie worked at CWCS Managed Hosting as a Digital Marketing Executive and Customer Service Executive from May 2016 to February 2021, and at Fonehouse Group in B2B Sales Support. Additional experience includes roles at Experian Consumer Services as a Senior Customer Service Representative and B2B Customer Service Representative, as well as a Customer Support Representative at Homeserve. Katie holds a degree in Media Production, Design, and Visual Communications from the University of Lincoln, completed in 2008.
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Boots UK
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Boots UK, the UK’s largest pharmacy-led health and beauty retailer, is part of the Retail Pharmacy International Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), the first global pharmacy-led, health and wellbeing enterprise. Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers’ and patients’ needs through its convenient retail locations, digital platforms and health and beauty products. With 2,465* stores in the UK, its purpose is to champion everyone’s right to feel good. Boots UK is committed to providing exceptional customer and patient care, be the first choice for pharmacy and healthcare and offer innovative 'only at Boots' exclusive products such as No7, a leading UK skincare brand, Soap and Glory and Liz Earle. Created 170 years ago, the Boots brand is still at the heart of the communities it serves.