Geoff Turner

Senior IT Service Performance Manager at BOQ Group

Geoff Turner is a seasoned IT professional with extensive experience in service delivery and performance management. Currently serving as the Senior IT Service Performance Manager at Bank of Queensland since September 2013, Geoff governs service level performance of tier-1 service partners, negotiates SLAs, and manages the ServiceNow platform to support enterprise digitization. Prior to this role, Geoff held the position of IT Service Delivery Manager at IPN Medical Centres, where responsibility entailed overseeing IT service delivery and developing an IT Service Management strategy. Additionally, Geoff has experience as IT Client Services Manager at Virgin Australia, overseeing support for over 4,000 desktops, and previously worked as IT Manager at Flight Centre, managing roles related to business improvement and wholesale product. Education includes attendance at Wagga Wagga High School.

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