Abigail Igo

Abigail Igo, MBA, currently serves as the Salesforce Program Owner at Border States, where responsibilities include overseeing the Salesforce implementation lifecycle and tracking program success through key performance metrics. Prior to this role, Abigail worked at Salesforce as a Senior Success Manager, managing a portfolio of accounts valued at over $30 million and achieving the lowest attrition rate in company history. Abigail's earlier experience at 3M included positions as Global Salesforce Service Analyst and Product Owner, where Abigail led global process improvements, and Service Automation Business Analyst, where Abigail facilitated the deployment of Salesforce Service Cloud across the Americas. Abigail's career commenced at Gemini Medical as a Territory Support Specialist, where coordination of logistics and support for sales representatives was key. Educational background includes a BA in Business Management from Luther College and an MBA from the University of St. Thomas - Opus College of Business.