Patryk Galicki

Patryk Galicki currently serves as a Conversational Designer and Delivery Manager at Born Digital, a company focused on integrating AI into real-world applications, including automation and analysis of customer interactions. Prior experience includes a role at Talkie.ai as a Voicebot Designer/Analyst, where Patryk enhanced the scheduling process and implemented automated testing for healthcare clients. At ERGO Hestia, Patryk led a voicebot project to optimize insurance policy processes, developed a policy termination chatbot, and conducted business process analyses to identify automation opportunities. Educational qualifications include a Bachelor's degree in Business Analytics from Gdańsk University of Technology and an Engineer's degree in Land Use Planning and Management from Warsaw University of Technology.