Born Digital
Radomir Profant is an experienced IT professional currently serving as the IT Manager at Born Digital since September 2021, where the focus is on digital transformation for contact centers through conversational AI and data analytics. Prior experience includes a role as an Associate Manager for Business and Integration Architecture at Accenture from June 2015 to August 2021, where responsibilities involved aligning technology with business strategies and implementing technology solutions. Radomir has also held positions such as Microsoft SharePoint Administrator at Data System soft, Financial Reporting Administrator at Mondelez European Business and Services Center, and Helpdesk Operator at Comenius University. Educational qualifications include a Master's degree in Economical and Financial Math and a Bachelor's degree in the same field from Comenius University, complemented by English studies at The Bournemouth School of English.
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Born Digital
Born Digital added all channels such as calls, email, and chat. It is digitalizing overall customer care, experience, and interaction by covering all channels using AI. They help companies with the digital transformation of contact centers. Born Digital's AI omnichannel platform assists businesses with the digital transformation of contactcenters, allowing them to handle many times more clients - quickly, easily, and stress-free.