Janet Poklemba

Janet Poklemba is the National Customer Support Manager at Bosch Home Comfort USA, leading teams and strategies for pre-sale/after sales service and technical support to HVAC Residential and Commercial customers. Janet has a background in customer experience management, sales, and operations in various industries such as consumer goods and telecommunications. Their experience includes managing global capacity requests, directing customer service representatives, and implementing customer relations programs. Janet holds a MA in Arts Management from American University and a BA in Music Education from the University of North Carolina at Greensboro.