Tanja Pommer

Tanja Pommer has a diverse professional background in operational and customer service management, with experience at Bose Corporation as a Field Operations Specialist and CS Onsite Manager in Europe. Tanja's role at arvato Customer Services included serving as a Project Coordinator focused on Training and Quality and acting as a Trainer. Tanja has furthered professional qualifications with a Bose BLE Yellow Belt certification and a COPC Implementation Leader certification from COPC International Inc., emphasizing expertise in best practices for customer experience standards.