Duong Ngan

Duong Ngan is a seasoned professional in the healthcare revenue cycle and billing management field, currently serving as the Manager of Professional Billing and Revenue Cycle at Boston Medical Center since February 2016. Prior to this role, Duong Ngan held various positions at Tufts Medical Center from November 2005 to February 2016, including Account Manager and Reimbursement Analyst, where responsibilities included evaluating insurance appeals, ensuring accurate claims submission, and managing outstanding balances. Earlier experience includes a role as a Medical Abstractor at Massachusetts General Hospital, supporting outpatient coders and assisting with claims for Medicare billing. Duong Ngan’s expertise spans customer service, claims management, and financial reconciliation within healthcare settings.