Katia Laurent has over 25 years of experience in various roles focused on customer care and service delivery, currently serving as an Associate Director for GBS EMEA Order to Cash at Boston Scientific since July 2007. Additionally, Katia co-leads the Pride Employee Resource Group for EMEA, advocating for Diversity, Equity, and Inclusion for the LGBTQ+ community. Prior to Boston Scientific, Katia held managerial and production roles in event promotion and artist management at All Access Productions and managed key accounts at Baxter International Inc. Katia holds a Lean Green Belt certification from the Lean Management Institute in the Netherlands, which has been pursued since December 2020.
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