Y-son NGUYEN is a seasoned professional with extensive experience in marketing operations and customer success. Currently serving as the Global Marketing Operations Manager at Botify since July 2019, Y-son manages marketing operations across three regions (US, SEMEA, NEMEA) and specializes in performance optimization, strategic recommendations, data visualization, and marketing attribution. Previous experience includes a role as Customer Success Manager at Botify, where Y-son addressed content visibility issues for enterprise websites, and as a Junior Analyst at Accenture, focusing on change management for a digital-twin solution in the oil and gas sector. Y-son holds a Master’s degree in Project and Programme Management and Business Development from SKEMA Business School, completed in 2019.
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