Isabela Zanutto is a skilled Chatbot Developer at Botmaker, specializing in constructing and optimizing conversational flows using platforms such as Miro and Figma, while also analyzing interaction data to extract strategic insights for improving user engagement and performance metrics. Previously, Isabela held various positions, including Support Analyst and Corporate IT Assistant, where responsibilities included process mapping, training, onboarding, and operational efficiency improvements. Isabela's earlier experience encompasses roles in IT support and asset recovery, further establishing a solid background in technology and customer service. Isabela has a Bachelor's degree in Psychology from Universidade Positivo and is currently pursuing a postgraduate degree in Artificial Intelligence at Universidade Federal do Paraná.
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