Botmind
Agathe Lebec has a good amount of experience in various roles within the tech industry. In 2017, they worked as a Sales Development Representative at Salesforce, where their responsibilities included cold prospecting and identifying CRM projects for small and medium-sized businesses. Agathe also collaborated closely with Account Executives to generate sales opportunities. In 2019, Agathe joined SAP as a Digital Demand Support, contributing to the company's mission of making the world a better place through technology and business expertise. Agathe then moved on to Botmind, a SaaS platform for customer experience, where they worked as a Customer Experience Consultant. Their role involved integrating the platform with different chat tools and utilizing artificial intelligence to efficiently respond to customer inquiries and improve customer and agent satisfaction.
Agathe Lebec's education history begins in 2014 when they attended Lycée Henri IV. Agathe spent two years there, but no specific degree or field of study is mentioned. Following their time at Lycée Henri IV, Agathe enrolled in ESSEC Business School from 2016 to 2019. During this period, they pursued an Advanced Master's degree in Marketing Management & Digital. No specific field of study is provided for their time at ESSEC Business School.
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Botmind
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Botmind is a SaaS platform that helps companies to deliver a better customer experience combining human and artificial intelligence through live chat. The virtual agents automatically respond to frequent customer inquiries and qualify prospects.The platform easily connects to many live chat softwares to retrieve all customer intents and thenenables to teach the virtual agent to respond to the most frequent requests. Finally, the dashboard allows to monitor, train and improve the virtual agent so it gets better and better over time.Learn more at botmind.io.