Brenna Smith

Senior Customer Support Specialist at Boulevard

Brenna Smith has extensive work experience in various roles. Brenna is currently working as a Senior Customer Support Specialist at Boulevard since May 2023. Brenna'sresponsibilities include assisting beauty industry businesses with technical issues and troubleshooting, maintaining a high CSAT score, and reporting bugs to the Engineering team. Prior to that, Brenna worked as a Customer Support Specialist at Boulevard from August 2021 to April 2023, where they provided platform training, handled customer inquiries, and reported bugs.

Before joining Boulevard, Brenna held positions at different companies. Brenna worked as an Implementation Specialist at GoSite from July 2020 to July 2021, focusing on implementing software solutions. Brenna also worked as a Compliance Consultant at Hamlyn Williams from February 2020 to June 2020. Additionally, Brenna has experience as a Resident Services Specialist at PayLease from May 2019 to January 2020, assisting residents with their needs.

Earlier in their career, Brenna worked as a Sales Agent at Documents Done Right from October 2018 to February 2019. Brenna'sresponsibilities included managing phone systems, enrolling clients, and providing support. Before that, they worked as a Catering Captain at Zesty, Inc. from February 2017 to August 2018. Brenna also has experience as an Event Coordinator at West Auckland Parent Centre from September 2016 to January 2017.

Brenna Smith attended San Francisco State University from 2014 to 2018, where they earned their Bachelor of Science degree in Hospitality Administration/Management. In 2016, they also briefly studied at Auckland University of Technology, pursuing a Bachelor of Science degree specifically in Meeting and Event Planning.

Links

Previous companies

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Timeline

  • Senior Customer Support Specialist

    May 1, 2023 - present

  • Customer Support Specialist

    August 1, 2021