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Telecommunications

Bouygues Telecom

Bouygues Telecom's headquarters in Meudon-La-Forêt, France

Edward Bouygues

Régis Van Brussel

Jean-Paul Arzel

Benoit Bertin

The Customer Experience & Relations team at Bouygues Telecom is responsible for enhancing customer satisfaction by managing all aspects of client interactions and fostering positive relationships. They focus on e-commerce strategies, regional partnerships, and the transformation of customer relations, ensuring that clients receive top-notch service while aligning with commercial goals. The team also addresses external relations to strengthen community ties and engagement across various territories.

Customer Experience & Relations

The Business Strategy and Operations team at Bouygues Telecom focuses on developing and implementing strategic initiatives that enhance business performance and operational efficiency. This team collaborates across various departments to optimize consumer and business operations, drive transformation, and ensure effective distribution of services and products in the competitive telecommunications market.

Business Strategy and Operations

The Technology and Development team at Bouygues Telecom is focused on advancing the company's digital infrastructure and innovative offerings. This team oversees the development and integration of cutting-edge technologies, including artificial intelligence and business intelligence tools, to enhance customer experiences and operational efficiency. By collaborating across various domains, they spearhead projects that improve mobile and fixed connectivity solutions, ensuring Bouygues Telecom remains a leader in the telecommunications sector.

Technology and Development

The Leadership Team at Bouygues Telecom is responsible for setting the strategic direction and overseeing the operational efficiencies of the company. This executive group collaborates on key decisions related to business distribution, consumer and business operations, financial management, and network technology, ensuring that Bouygues Telecom maintains its status as a leader in the 4G market in France while driving innovation and service excellence.

Leadership Team

The Legal and Compliance team at Bouygues Telecom ensures that the company adheres to legal regulations and industry standards. This team provides guidance on regulatory matters, manages legal risks, and develops policies to promote ethical practices within the organization. They play a crucial role in safeguarding the company’s interests while ensuring compliance with telecommunications laws and regulations in France.

Legal and Compliance

The Human Resources and Communications team at Bouygues Telecom is responsible for fostering a positive workplace culture and ensuring effective internal and external communication. The team focuses on talent acquisition, employee development, and engagement initiatives while also managing public relations and promoting the company’s brand through strategic communications. Their efforts aim to enhance employee satisfaction and strengthen Bouygues Telecom’s reputation as a leader in the telecommunications industry.

Bouygues Telecom

Org chart

Teams

Customer Experience & Relations

Business Strategy and Operations

Technology and Development

Leadership Team

Legal and Compliance

Human Resources and Communications

Offices

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