Jay Griffiths is a professional with extensive experience in customer success and business development. Currently serving as a Scaled Customer Success Manager at Box since November 2021, Jay focuses on supporting the adoption and deployment of Box in Enterprise and Mid Market accounts across EMEA. Previous roles include Business Development Manager at next connex, where strategic deals in cloud and networking services were led, as well as various internships in production and digital engagement at companies such as Spirits Network, Half Yard Productions, and L'Oréal. Jay's background in account management at Softcat plc and customer assistance at Gap further highlights a strong foundation in client relations and service. Jay holds a degree in Theatre Literature, History, and Criticism from the University of Warwick.
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