Jessica (Ach) Jackowski is a Customer Success Manager at Box since March 2021, focusing on customer trust, adoption, and value realization from Box products. In addition, Jessica serves as the Chief Fun Officer for Box Chicago, promoting company culture and community. Prior experience includes roles as a Change Management Consultant at Box, and a Senior HR Partner Representative at United Airlines, where Jessica contributed to employee performance management and engagement initiatives. Jessica also has consulting experience with Thoughtium and Kotter, and various positions early in her career at Biogen, Colgate University, CBD Marketing, and the Center for Talent Development. Educational qualifications include a Master of Science in Learning and Organizational Change from Northwestern University and a Bachelor of Arts from Colgate University.
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