Josh LeFevre is a seasoned IT professional with extensive experience in End User Services, currently serving as Senior Manager at Box since June 2016, where leadership encompasses an 11-member team. Prior roles at Box include Manager II and Senior IT Support Engineer, focusing on escalation resolution and ITSM process implementation. Additionally, Josh contributes as a Board Member and Co-VP of Programs for the HDI San Francisco Bay Area chapter, promoting collaboration among IT Service and Support Professionals. Earlier experience includes positions at Prysm Inc. and Palo Alto Networks, complemented by a Bachelor of Science degree in Management Information Systems and Operations Management from the University of Arizona.
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