Max Nguyen is an experienced Sr. IT Support Engineer at Box, having begun in May 2019 and progressed through various roles including IT Support Engineer and IT Support Specialist. Responsibilities include providing White Glove support to C-Staff and Board members, managing procurement for AMER offices, and delivering desktop support for over 2,000 end users. Previous experience includes serving as a Banquet Supervisor at The Ranch Golf Club, where skills in customer service and event management were honed. Max also participated in a Tech Fundamentals program at NPower, aimed at launching digital careers for underrepresented groups, and worked as an IT Help Desk Intern at FireEye, where key IT support skills were developed. Max holds a Bachelor of Science in Business Management Information Systems from San Jose State University, awarded in 2019.
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