Katie Zug (Gleason) is a seasoned customer success professional with extensive experience in account management and strategic partnerships. Currently serving as a Senior Customer Success Manager at Box since September 2021, Katie previously held the role of Senior Enterprise Customer Success Manager and Customer Success Manager at Logikcull.com from March 2018 to September 2021. Katie's career includes positions such as Strategic Account Manager at Switchfly, Inc. and Account Manager for Strategic Partnerships at HomeToGo during an MBA internship. Prior experience includes roles at Bechtel Power Corporation and Bechtel Corporation, focusing on contract administration and contract specialization, as well as a procurement internship at Godiva Chocolate. Katie Zug earned a Master of Business Administration (MBA) in Advanced Management from HEC Paris from 2014 to 2015 and a Bachelor's degree in Supply Chain and Information Systems from Penn State University from 2007 to 2011.
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