Lucy O'Brien is a seasoned professional in customer success and security, currently serving as a Scaled Customer Success Manager at Box since September 2021. Previously, O'Brien held various positions at Box, including Customer Security Analyst II and Product Abuse Security Analyst I. From October 2018 to August 2021, O'Brien worked as a Certification Analyst at Validity Inc. and spent a year at SCOR as Hub Management for the EMEA region. O'Brien's career began at onefinestay, where roles included Guest Services Duty Manager and Guest Services Executive from January 2014 to June 2017. O'Brien holds a Bachelor of Arts in French from The University of London Institute in Paris and A-Levels in French, Spanish, and Politics from Stowe School.
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