Lydia Smith is a skilled Business Intelligence Analyst at Box, with prior experience at Microsoft as a Customer Success Manager, where significant achievements included a 32% increase in Teams Apps usage and enabling large-scale deployments of the Viva Connections App. Lydia has also contributed as an Associate Product Manager at Advice Analytics, leading feature development and conducting competitive analysis. Previous roles include Lead Designer at Triton Software Engineering, where design work focused on environmental sustainability, and an Assistant Webmaster at the Center for Applied Internet Data Analysis. With a Bachelor of Science in Human Computer Interaction from UC San Diego, Lydia’s background includes UX design, research, and product management across various sectors.
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