Michael S R Bird

Michael S R Bird is a seasoned professional in customer success and implementation management, currently serving as a Senior Customer Success Manager at Box since October 2021. Prior to this role, Michael held positions at OneTrust, including Senior Customer Success Manager and Implementation Consultant, where responsibilities encompassed customer advocacy, onboarding, and driving product adoption across various industries. Michael also gained valuable experience at Ascential as Business Transition Lead and Business Service Manager, contributing to the successful integration of new businesses and technologies. Earlier career roles included IT support and management at Class Technology Solutions Ltd and Bishop Justus Church of England School. Michael holds a degree in Computing Networked Systems from the University of Brighton, obtained in 2013.