Jill Sousa's work experience includes roles as an Enterprise, Principal Customer Success Manager at FullStory since 2022, and as an Enterprise, Senior Customer Success Manager at FullStory from 2022 to 2023. Prior to that, they worked at AppFolio, Inc. as a Customer Success Manager - Key (Enterprise) from 2020 to 2021, as a Sr. Onboarding (Implementation) Account Manager from 2018 to 2020, as an Onboarding (Implementation) Account Manager from 2017 to 2018, and as a Data Migration Account Specialist from 2015 to 2017. Jill also worked as a Stylist at Stitch Fix from 2019 to 2020 and as a Barista at Starbucks from 2007 to 2013.
Jill Sousa received their Bachelor of Arts (BA) degree in Managerial and Organizational Communication from Point Loma Nazarene University in 2013. In 2012, they briefly studied at John Cabot University in Rome, Italy.
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