Matthew Rogers

Matthew Rogers has extensive experience in customer service, currently serving as a Senior Customer Service Marketplace Specialist at Boxed since October 2019. Prior to this role, Matthew worked as a Customer Service Representative at TechRabbit from December 2015 to 2019, where responsibilities included addressing high-volume product inquiries across multiple communication channels, achieving both volume and retention goals while prioritizing customer satisfaction. Matthew holds a Bachelor's degree in Psychology from Fairleigh Dickinson University.