Kim Russo serves as the Senior Director of Client Experience at Naylor Association Solutions, where responsibilities include overseeing the implementation and operational efficiency of digital products and services while enhancing client satisfaction and utilization. Russo's experience spans multiple leadership roles within Naylor, focusing on digital product operations and team development. As the Founder of My Admissions Coach, guidance is provided to high school students through the college admissions process, ensuring their strengths are highlighted. Previous experience includes serving as a Real Estate Operations Coordinator at Keller Williams Realty, where management of communications and transactions contributed to revenue growth and client satisfaction. Kim Russo holds a Bachelor of Business degree from the University of Tampa, specializing in management and marketing.
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