Eduardo Pagan joined TOTE Maritime in November of 2010 as the Vice President and General Manager of Caribbean Services. He brings more than 30 years of management consulting and transportation industry experience. Prior to joining TOTE Maritime, Pagan led his own consulting firm assisting organizations with Business Development and Strategic Planning. He played a pivotal role with the Puerto Rico Water Authority Revenue Optimization Program and both Private and Public Strategies. Pagan also worked at Unilever for 21 years in key roles including manufacturing, distribution, and international sales.
He was deeply involved with Total Quality Management (TQM), Total Productivity Management (TPM), and Lean Manufacturing. In addition to the development and improvement of overall business practices, Pagan used these tools and skills to improve performance in areas such as operational productivity, safety, and environmental impact and led the Competitiveness Team and Strategy for the Puerto Rico Manufacturing Association.
He holds a degree in Industrial Engineering from the University of Puerto Rico and a master's degree in Business Administration.
Pagan is also an active member of the following organizations: Puerto Rico Boys & Girls Club (Vice President), Puerto Rico Manufacturing Organization (International Team Group), Puerto Rico Shipping Association (Vice President), Puerto Rico American Maritime Partnership (President), and “Together for Puerto Rico” (3rd Sector Group).