Sandy Gill, EMBA, is a global customer experience leader with extensive expertise in multichannel and eCommerce retail. They have held key roles in companies such as Tesco, where they served as Senior Project Manager for Customer Experience Strategy and later as Global Head of Omnichannel at Pret A Manger. Sandy's background includes significant consultancy experience, advising on digital transformation across various sectors. They are skilled in strategy creation, data analysis, and implementation, and have certification in multiple project management methodologies. Currently, Sandy serves as Customer Experience Director for Europe at bp.
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