Ben Montgomery

Production Team Leader at BPA Quality UK

Ben Montgomery is currently serving as an IT Service Desk Analyst at the University of Exeter since May 2024. With a robust professional background, Ben has been a Production Team Leader at BPA Quality UK since October 2013, overseeing a team of evaluators to meet output targets and ensure quality standards. Prior roles include Quality Evaluation Analyst, where Ben analyzed customer interactions to provide feedback for improved service delivery, and Engineer Logistics Coordinator at Stovax & Gazco, managing engineer contracts and service requests. Ben's career began as a Sample Sales Assistant at Sitel, facilitating communication for delivery services. Education was completed at St. Thomas High School from 1994 to 1998.

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Exeter, United Kingdom

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BPA Quality UK

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Call Centre Quality Monitoring solutions that transform customer interaction and deliver results.


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201-500

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