Gabriella Reeves

Gabriella Reeves is a Quality Evaluation Analyst at BPA Quality UK since August 2018, specializing in contact centre quality monitoring. Previously, Gabriella served as a Customer Service Advisor and Trainer at NLRX Services Ltd from April 2009 to August 2018, where responsibilities included developing training manuals, designing a Google-based internal website, and creating training room and outdoor decking designs. During this time, an interim supervisor role was held for one year, overseeing work assignments, staff training, and managing employee breaks and absences. Educational qualifications include a BA in Interior Design from De Montfort University and an HND in Interior Design from the University of Northampton, alongside early education at Benedek Elek Teacher Training College.