Monamie Chakrabarty

Monamie Chakrabarty possesses extensive experience in the medical billing and revenue cycle management sector, currently serving as Team Lead at Bay Psychiatric Associates since June 2021. Responsibilities include recruitment, onboarding and training of new hires, generating performance reports, coordinating in-service trainings, and addressing process issues with internal and external teams. Previous roles include Quality Assurance Analyst at Mobily Infotech India Pvt Ltd, where auditing and data analysis were key functions, as well as Quality Analyst at Hinduja Global Solutions and Customer Service Officer at Convergys. Monamie's educational background includes a Post Graduate Diploma in Mass Communication/Media Studies from Jadavpur University and a Bachelor of Arts in Communicative English from Gokhale Memorial Girls College.