Lala D.

Lala D. has extensive experience in project management and client relations, currently serving as Chargée de projets outils et données at Bpifrance since August 2019, where responsibilities include defining and implementing tools for client tracking and improving customer satisfaction. Prior roles at Bpifrance include Responsable du service client, overseeing the deployment of customer service offerings and CRM tools, and Chargée d'Affaires Court Terme, focusing on securing financing for small to medium enterprises. Previously, Lala D. worked at BNP Paribas in several capacities, including Chargée de Relation Client Entreprises and Directrice d'agence, managing client portfolios and ensuring commercial performance. Lala D. started the career at Publicis as a stagiaire chef de produit junior and holds a Master's degree in management from École Supérieure de Commerce Et de Management.